Frequently Asked Questions
Everything you need to know about your KittySpoutTM style journey.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, items must be returned in their original, unworn condition with tags attached.
How do I determine the correct size for me?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials ethically sourced?
Yes, at The KittySpoutTM, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our customer support team.